Product and account
For sign-in, account access, properties, publications, presentations, tours or technical problems.
Territi support
Help, without the runaround.
Choose the channel that fits your request. You will find a direct next step for product, account, billing and privacy questions.
Product · Account · Billing · Privacy
Start in the right place
Choose the right path
Every topic has a clear route, so you can reach the right information without searching through unrelated documents.
Billing and refunds
For questions about charges, cancellations or refunds, review the policy and the payment-support options it provides.
Privacy and legal information
For information about personal data, privacy rights and the legal terms that govern Territi.
Compatibility and technical requirements
To use Territi and open its presentations, you need an internet connection and a browser that meets these minimum requirements. We recommend keeping your browser and operating system up to date.
- iPhone and iPad: iOS or iPadOS 16.4 or later. On earlier versions, installing Chrome or Firefox does not replace a system update.
- Safari on Mac: version 16.4 or later.
- Chrome and Edge on computers or Android: version 111 or later.
- Firefox on computers or Android: version 128 or later.
JavaScript must be enabled. Presentations require audio and video playback; sound may require you to press play. Connection speed, available memory and device permissions may affect some features.
If you open a link inside a messaging or social media app and experience problems, open it in your device's browser.
These are minimum technical requirements, not a certification of every device and browser combination. On earlier versions, some features may fail or not load. Compatibility may evolve with the service's technologies.